The union, which does not represent the workers, said the contractor hired or promoted workers into roles that require special training but paid them below government-set rates for the jobs they performed. Our call center employees are not represented by the Communications Workers of America. The union said it filed the new complaints Monday after hundreds more workers stepped forward alleging they had been improperly classified and shortchanged. But GDIT paid most of the call center workers $10.52 an hour, the CWA alleged. Passantino advised firms to carefully study the federal wage requirements, since a relatively low-level worker who performed even one upper-rank duty would have to be classified in the more advanced job bracket.

Source: Washington Post April 23, 2018 15:41 UTC