Members reported that there was a problem in the ladies toilets where there was no water to wash your hands with. Some people were using sanitiser but many others did not and were washing their hands in the shower or swimming pool. "There was no soap in the toilets and the disabled shower did not appear to work. A spokesperson for Portal owners KA Leisure told the Times: “The Portal is currently undergoing a full refurbishment and upgrade of all washing and hygiene facilities. “All maintenance issues and repairs are monitored, reported and actioned through our agreement with partners, North Ayrshire Council.

Source: The Times February 21, 2026 04:01 UTC