One avenue for employees who feel they have no option but to resign is a constructive dismissal case through the Workplace Relations Commission. Over a period of almost three years, I repeatedly raised concerns about racism, unequal treatment and racist abuse from customers. Noting the reader’s concerns about racism and racist abuse from customers went unaddressed and “ignored”, Halloran says the employer has simply “ignored the law”. Employers who receive complaints from employees who allege racist abuse from colleagues or third parties, such as customers, are obliged to take these seriously and investigate, she says. This could include concerns raised by email which allege racism, unequal treatment or racist abuse from customers going unanswered.

Source: The Irish Times March 04, 2026 08:32 UTC