'Don't mess it up,' I said to myself as I collected my first order as a delivery driver before stashing it towards the back of my massively oversized bag. It was day one on the job working as a cyclist for Uber Eats, long before my words appeared on the pages of this newspaper. Users of the app have complained of drivers not matching their profile picture, with some promised a female driver only for a man to turn up instead. Matt Stevens ordered a takeaway to his home in Greenwich, London and saw a female driver on the app. An Uber Eats spokesperson said: 'Uber Eats is committed to building the best platform for all customers and we take appropriate action in the rare event a courier breaches our community guidelines.

Source: Daily Mail January 26, 2026 20:33 UTC