Passengers who refuse to use headphones while travelling with United Airlines may find themselves removed from their flights. These changes come after United updated its “contract of carriage” on Feb. 27 to state that “passengers who fail to use headphones while listening to audio or video content” can be refused transport. The change has been linked to United’s effort to expand Starlink Wi-Fi access on its planes, according to the New York Post. Advertisement AdvertisementAdvertisement Advertisement“We’ve always encouraged customers to use headphones when listening to audio content — and our Wi-Fi rules already remind customers to use headphones,” a United spokesperson told the Post. Therefore, a booted passenger may be eligible for a refund of the unused part of your ticket.

Source: National Post March 05, 2026 19:37 UTC