What was your insurance industry highlight of 2023? Many of the leading personal lines insurers have published sustainability reports outlining their strategy and outlook for the medium and long-term. These sobering facts highlight the need for more inclusive and attainable insurance products, to provide families across the UK better peace of mind they would be able to bounce back from an event. What do you hope to find under the industry’s Christmas tree for 2024? The insurance industry has a reputation of being slow to change, [but] this is an area where we can lead the way, increasing our competitiveness and strengthening our collective performance.

Source: The Times December 14, 2023 15:04 UTC