Five Irish banks will each set up a phone line to help the bereaved access funds to pay for funerals for their loved ones. The initiative comes from the Irish Banking Culture Board (IBCB), which was recently set up to try and improve the behaviour of Irish banking executives following the costly collapse of the Irish banking system 10 years ago and the tracker mortgage scandal. Padraic Kissane, who is a member of the culture board, said that it believes the initiative will make a difference for the bereaved. Sharon Foley, chief executive at the Irish Hospice Foundation, said that there was “room for improvement” for financial firms and utilities to deal much better with their bereaved customers. The Irish Banking Culture Board is itself under scrutiny to deliver significant changes to Irish banking practises.

Source: Irish Examiner October 21, 2019 04:30 UTC