Accessibility and convenienceThe biggest benefit of text- and chat-based therapy (with both humans and chatbots) is accessibility. AffordabilityText- and chat-based therapy can be a way to access mental health support for those who otherwise wouldn’t be able to afford it. “It takes a lot of vulnerability and effort to begin the process of therapy,” Romanoff says. Is text- and chat-based therapy effective? This is especially a concern for people with more complex diagnoses or symptoms who opt for chatbot therapy, Romanoff says.

Source: The Nation November 06, 2020 23:02 UTC