Ever since 2003, Chad Williams has been building up a nice little business called Quality Heating and Air. “For 14 years QHA never had a program or method to successfully capitalize on service calls or maintenance opportunities,” says Juliet Williams, Chad’s wife, who serves as the company’s CFO. If you ever want to sell your business, for instance, prospective buyers will want to see five years’ worth of audited financial statements. Chad and Juliet were committed to working smarter and getting a better handle on their business. They loved the idea of making the economics of their business come alive, empowering their employees as well as themselves to think and act more like owners.

Source: Forbes February 20, 2018 14:26 UTC