KPDN director-general (enforcement) Datuk Azman Adam said this commitment is to ensure that every issue affecting consumers can be addressed swiftly and effectively. For the record, he said the ministry received 46,815 complaints in 2024, compared with over 46,200 last year. Our commitment, specifically regarding issues related to price, supply, and misappropriation, is that we will investigate them within 24 hours,” he said, in a recent interview with Bernama. In this regard, he encouraged the public to use the various channels provided by KPDN to report information, including the WhatsApp hotline at 019-848 8000. Complaints can also be lodged via the KPDN e-Aduan Portal, at http://eaduan.kpdn.gov.my, the call centre at 1-800-886-800, or the Ez ADU KPDN smartphone application.

Source: The Edge Markets March 13, 2026 02:30 UTC