Kenya Power has partnered with Community Based Organisations in Mathare, Mukuru and Kibera in efforts to enhance service delivery and stem electricity theft. This partnership will enlist the support and ownership of the local community whilst enabling Kenya Power to bring its services closer to its customers. Kenya Power will also open offices in each of the three areas to address customer issues such as power outages, bill queries, and new connections among others. Kenya Power will continue to carry out network maintenance and ensure that all customers in informal settlements are properly metered,”said Managing Director and CEO, Bernard Ngugi. In the financial year ending June 2020, total system losses stood at 24.7 per cent.

Source: The Star May 11, 2021 14:15 UTC