With this interest and consumer demand also comes a greater expectation for businesses to provide multiple ways to shop and pay, Mastercard notes. Additionally, 81 per cent Kenyan consumers say that digital payment methods help them save money. Contactless technology has been the digital catalyst to explore new payment options because of its fast, secure, and touch-free experience. According to Kenya's banking industry players, the pandemic has accelerated the use of digital platforms, mainly mobile and internet banking. According to Raghav Prasad, Division President, Mastercard, Sub-Saharan Africa,the pandemic is accelerating long-term shifts in consumer transaction and payment methods.

Source: The Star May 08, 2021 10:52 UTC