“But by Wells’ own admission, there’s more to be done.”Last year, Wells Fargo agreed to pay $185 million to Feuer’s office and federal regulators to end investigations into the bank’s creation of as many as 2.1 million unauthorized accounts. The settlement also requires the bank to submit audit reports on the settlement to Feuer’s office every six months. Wells Fargo has not figured out a way to verify workers are providing customers with printed proof of account closures. Feuer also requested more details on the bank’s mediation program, such as the number of customers who have requested mediation. Wells Fargo spokeswoman Jennifer Dunn said the bank is gathering the information Feuer requested and expects to send it soon.

Source: Los Angeles Times May 05, 2017 23:17 UTC