Consumer lawyer Dean Dunham shares his top five coronavirus consumer myths, and the things you need to know about each of them. However, it does not mean they can dodge their obligation to ­refund consumers for services or goods not provided, or any other consumer laws. For retailers and general traders, the Consumer Rights Act states that refunds must be processed within 30 days. Section 75 of the Consumer Credit Act 1974 makes no mention of the need to approach the trader first. The Consumer Rights Act states that the trader is responsible for goods until they are delivered into the hands of the consumer.

Source: Daily Mirror June 21, 2020 06:00 UTC