A Cookham Dean care home manager said it takes its new ‘Requires improvement’ rating from the watchdog ‘extremely seriously’ and is working on an improvement plan. Harwood House in Spring Lane is a care home providing support and nursing care to older people. People were ‘at risk of harm and [at risk of] not receiving care they needed’, the watchdog said. Moreover, it ‘did not always ensure staff kept clear and complete records’ of people’s care, treatment and risks. There were also issues with transparency – the setting was not always meeting its duty of candour towards people in its care.

Source: Express March 25, 2026 13:09 UTC