Southwest Airlines Co., the largest operator of the Max, and United Continental Holdings Inc. have said they will let fearful passengers switch from the Max to flights on other aircraft with no fee. The CEOs of both carriers also have said they plan to be on initial Max flights once it returns to service. The companies, along with American Airlines Group Inc., haven’t commented further on how they will convince potential travelers that the Max is safe to fly.

Source: Los Angeles Times June 04, 2019 22:18 UTC