“By making all visits by appointment, the bank can reduce its customers’ waiting times, hence minimising their risk of exposure. Maybank said customers who wish to book an appointment may do so online via Maybank EzyQ on MAE app and Maybank2u web (www.maybank2u.com.my/ezyq). For assistance on how to use Maybank EzyQ, customers may contact the Maybank Group Customer Care Centre at 1-300-88-6688. Appointments can be made up to 15 days ahead of the scheduled visit via Maybank EzyQ. “In line with this move, Maybank branches will now operate from 9.30am to 2pm.

Source: The Star May 31, 2021 09:56 UTC