A lawyer for Microsoft said Tuesday that Delta's key IT system is probably serviced by other technology companies, not Microsoft Windows. “Your letter and Delta’s public comments are incomplete, false, misleading, and damaging to Microsoft and its reputation,” Microsoft lawyer Mark Cheffo said in a letter to Delta attorney David Boies. Delta CEO Ed Bastian said last week that the global technology outage that started with a faulty upgrade from CrowdStrike to machines running on Microsoft Windows cost the airline $500 million. Both it and Microsoft said Delta had turned down their offers to help the airline recover from the outage last month. Microsoft's lawyer said CEO Satya Nadella emailed Bastian during the outage, but the Delta CEO never replied.

Source: ABC News August 07, 2024 04:50 UTC