Claimants will be able to get support from the charity as they submit their Universal Credit application to get their first full payment. Its new “Help to Claim” initiative will deliver tailored help available face-to-face, over the phone and online through webchat and advice content. Gillian Guy, chief executive of Citizens Advice, said: “Today we’re launching a new service specifically for those who need help applying for Universal Credit. “We offer free, independent, impartial and confidential advice to millions of people every year, and have already helped more than 230,000 people with Universal Credit. We’ll use that knowledge to continue to call for improvements so the Universal Credit system works for the people we help.”Are you having issues with Universal Credit?

Source: Daily Mirror April 02, 2019 07:18 UTC