PETALING JAYA: A slew of new laws that will better protect consumers are set to come into effect next year. According to the Federal Gazette, the Online Safety Act will come into effect on Jan 1. With the amendments, the long-criticised flat rate and Rule 78 interest methods will be rep­la­ced with the reducing balance system and effective interest rate calculation. Consumer groups are looking forward to these laws but they also want the Lemon Law to be implemented. National Consumer Complaints Centre (NCCC) senior manager Saral James Maniam said the new laws are a much-needed boost for consumer protection.

Source: The Star December 22, 2025 01:29 UTC