Funeral directors across the country describe a heavy burden from more services, tougher hygiene measures and fewer staff because of illness and self-isolation requirements. Emma Symons, an embalmer at Heritage & Sons Funeral Directors, northwest of London, says her workload has tripled. of Funeral Directors. Speaking sensitively to a bereaved family over Zoom is a new and delicate skill that funeral directors have had to learn. Funeral staff have been included in that category, alongside medics and emergency services personnel.

Source: Los Angeles Times February 15, 2021 17:07 UTC