An air passenger rights advocate has filed a regulatory complaint against Swoop Inc. claiming the new low-cost airline is unlawfully charging baggage fees. In a complaint to the Canadian Transportation Agency, Gabor Lukacs says the commercial carrier is flouting Canadian law by failing to offer passengers a basic fare that includes a carry-on and a checked bag. While Lukacs says he supports airlines offering different options to passengers, he says one of those options must be a basic fare that includes baggage. “If you look at Air Canada, for example, they have a number of different fare classes and that’s perfectly fair game,” he says. “There is no law that says you have to always offer baggage with every fare but rather you have to have one fare which is unrestricted and includes transportation for an adult with reasonable baggage.”

Source: National Post September 21, 2018 10:07 UTC