“We absolutely appreciate this is a very distressing situation for her and we have stepped in to offer care in a residential care home until her new home care provider can commence on Tuesday, January 7. “The local authority’s home care policy clearly states all care staff must be treated with courtesy and respect and we wholly support the reasons the care provider has given for removing services. “This is the fourth care agency to have withdrawn care following identical concerns relating to behaviour. We have made exhaustive efforts to find an alternative care provider at very short notice. “A care provider has been identified who is able to commence on Tuesday, January 7.

Source: Daily Mirror December 22, 2019 04:18 UTC