Pesky call woes: TRAI asks telcos to set up mechanism by February - News Summed Up

Pesky call woes: TRAI asks telcos to set up mechanism by February


Telecom regulator Trai has extended the timeline until February-end for service providers to put in place a complaint mechanism and associated penalties to check pesky calls and messages. In an amendment to the regulations issued on July 19, Trai has extended time to put in place blockchain technology based mechanism under regulation 24 for recording complaints in detail. The regulator extended time to put in place the mechanism till February 28. These regulations were scheduled to be effective from 150 days within the pesky calls and messaging rules were notified by Trai un July. Under the rule, Trai has made provision to impose slab based financial disincentive with a maximum penalty not exceeding Rs 50 lakh per calendar month.


Source: dna December 21, 2018 18:11 UTC



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