A simple move could have prevented the PR fiasco engulfing United Airlines after they forcibly removed a passenger from a full plane, several pilots told The Huffington Post. Finally, airline reps said they used a computer to choose passengers at random. Airline reps should’ve simply upped the amount of the voucher until someone volunteered on their own, said pilot Karlene Petit. “Someone would have given up their seat for the right price.”Of course, internal airline rules are strict. “Airline culture is often such that thinking creatively, and devising a proverbial outside-the-box solution, is almost actively discouraged,” he added.

Source: Huffington Post April 11, 2017 20:25 UTC