(Reuters) - A police officer said “minimal but necessary force” was used to remove a United Airlines customer from a plane in what has become a public relations disaster for the company.
According to the report, Dao told the officers: “I’m not leaving this flight that I paid money for.
Long lost control of Dao as he swung, causing Dao to fall and hit his mouth on the armrest.
Long “assisted the subject by using minimal but necessary force” to get him off the aircraft, Rodriguez said in the report.
Demetrio said through a spokeswoman to the Wall Street Journal that the police version of events was “utter nonsense.