She has been a personal shopper for about six years, helping Malaysian customers purchase items from the United Kingdom and arrange for the shipping to Malaysia. Eventually, she paid up.”Amal said she was well aware of the business risks faced by personal shoppers especially during big sales where items sell out quickly. “If there is an association to protect personal shoppers when disputes arise, I will fully support it. Personal shopper Nik Wan Nur Adlina Mahamahpoyi, 32, has had her share of problems. “For now, personal shoppers who face disputes such as harassment, fraud, or exploitation are advised to pursue their cases through the courts, as these matters fall outside consumer protection mechanisms.”The ministry said there are currently no specific guidelines for personal shoppers, so issues such as the establishment of an association or code of ethics have not been formally addressed.

Source: The Star March 14, 2026 02:19 UTC