Many patients or their relatives poured out their anger and concern about the difficulties in manoeuvring through the state-operated hospital. When Banerjee took the lift with his wife and four-year-old son on Friday, there was no lift operator. Demand for moneySeveral patients and their relatives complained that they had to pay ward attendants to push trolleys while taking patients for tests. “She had to go for ECG and other tests, but the ward attendants refused to move the trolley if we did not agree to pay them,” she said. Ideally, patient transportation is the duty of attendants, who do it only if they are paid, said family members of patients.

Source: The Telegraph March 23, 2026 01:33 UTC