GLOBAL software and service provider Amdocs said on Monday real-time analytics can help enterprise businesses in the Philippines to develop new insights about their customers and to manage their operations more efficiently. “For example, real-time analytics can start from analyzing mobile usage of all users within a small to medium-sized enterprise (SME), and using the findings to make up-sell recommendations. Real-time analytics can also provide SMEs with control to manage their costs and add value,” he continued. He said real-time analytics is one of the major keys to realizing a more consistent digital transformation, alongside machine learning and artificial intelligence (AI) technologies. “Operators in the Philippines are quite ahead in adopting new technologies in order to transform from being a communications service provider to becoming a digital service provider.

Source: Manila Times July 17, 2017 17:45 UTC