Inspectors from the Health Information and Quality Authority (Hiqa) said the use of such practices at Heather Services impacted upon resident’s rights and dignity. “As a result there had been unauthorised use of physical restraint on two separate occasions and it was not demonstrated that the provider was upholding residents’ freedoms and right to liberty,” the inspection report said. They said a sample of residents’ personal plans outlined they were not being supported to achieve their individual social care goals. Although clean overall, food stains were observed on a wall in one house and on a ceiling in another,” the inspection report said. Inspectors found that when walking through the centre, with the exception of one recently refurbished bedroom, “fire doors were not installed”.

Source: The Irish Times January 30, 2020 17:54 UTC