But unlike the May and June protests sparked by a black swan event, retailers across the country now have time to prepare for a repeat. We don’t know what might set off round two of protests, but we do know it won’t take much to spark it. “Retailers in communities want to do it in unity, so they are sharing best practices and sometimes sharing contractors too. Unfortunate but necessary expertiseLike how all business decision are made today, retailers need data to help them plan. “Historically all that cleaning work was done after hours when the janitorial staff could come in and clean invisible to the customer.

Source: Forbes October 11, 2020 11:26 UTC