Some passengers also complained that refunds were issued after deductions, including a “convenience fee”. Hundreds of thousands of IndiGo passengers were affected across India when the airline cancelled around 4,500 flights between December 2 and 9. “IndiGo has refunded ₹15,000 — the fare for the cancelled flight. Bengaluru resident Rumni Mazumdar, who had travelled to Calcutta to visit relatives, was booked on an IndiGo flight back on December 4 that was cancelled. Kabish had purchased four tickets on an IndiGo flight from Jaipur to Calcutta scheduled for December 5 at ₹11,000 each.

Source: The Telegraph February 03, 2026 01:45 UTC