"I sent two registered letters to Ryanair in Dublin in July and August but received no response," he said. Communications consultant, Philip Hodson, 65, said he's still waiting for refunds for flights that were scheduled to depart in early summer. Ryanair chief executive, Michael O'Leary erupted in anger on Monday after BBC 5 Live presenter Rachel Burden brought up complaints from listeners who said they are still waiting for refunds. He said a "tiny number" of customers who booked through screen scraper websites haven't received refunds because fake customer details were submitted by scammers. O'Leary then said customers will not be refunded for any cancellations triggered by the latest lockdown.
Source: Daily Mirror November 03, 2020 12:26 UTC