Ryanair has promised a “rapid progress” in clearing the backlog and issuing refunds for flights cancelled from March to June as a result of government imposed flight restrictions. It aims to process the balance of April cash refunds by mid-July and by the end of the month, process all May and most of June’s cash refunds. These refunds also include passengers who have accepted travel vouchers and, or, changed flights operated by Ryanair in July, August and September. Ryanair has also called on “screenscraping” online travel agents to provide “accurate details of their unauthorised bookings so Ryanair can also process these refunds”. The airline has previously been involved in court cases involving online travel agents.

Source: Irish Independent July 03, 2020 07:52 UTC