South African startup Cue, a fast-growing provider of AI-enabled customer service chat software, has closed a US$2 million seed round of funding to deliver deeper integration of AI into its platform and fuel its growth and expansion. Founded in 2018, Cue enables businesses to help customers quickly and efficiently with chatbots and live chat on WhatsApp and social channels. Deeper AI integration will allow businesses to automate routine customer inquiries, leverage data analytics to enhance support performance, and gain invaluable insights to optimise customer engagement strategies. “This investment will fuel our mission to deliver cutting-edge AI-powered solutions that transform the customer service landscape globally. With deeper AI integration, businesses can streamline their support operations and help their customers in a much faster and more valuable way.”

Source: The North Africa Journal February 29, 2024 09:03 UTC