Customers say recently acquired televisions stopped working after the company sent out an upgrade a week agoThousands of owners of high-end Samsung TVs have complained after a software update left their recently acquired £1,400 sets with blank, unusable screens. Others have been posting furious messages on the company’s community boards complaining that their new TVs are no longer working. The problem appears to affect the latest models as owners of older Samsung TVs are not reporting the issue. Lohith Jajee, one of those affected, wrote: “We spent nearly £1,400 on this TV two weeks ago. Another morning without my TV working AND more importantly another morning with NO update from anyone at Samsung.

Source: The Guardian August 24, 2017 11:45 UTC