As the saying goes: "It never rains but it pours": He has exhausted all his savings, including EPF, forcing him to seek financial assistance from the Welfare Department. I would like to appeal to the decision makers at the Social Welfare Department to be more humane in managing the poor, disabled and weak. I suggest that an officer be assigned at the counter of all offices of the Social Welfare Department throughout the country, to attend to the people who walk in. The staff at the Social Welfare Department, who are civil servants, must listen intently to the grievances and rumblings of the “rakyat” and ensure that they serve the public efficiently. Why weren’t the phone calls to the Jalan Pahang office not answered?

Source: The Star May 01, 2021 00:22 UTC