“We completely understand the new Snapchat has felt uncomfortable for many,” the company said in response to the petition. But he also hoped that the redesign could help fix some common problems faced by all social media apps, he told the Guardian before the launch. “For a very long time, we have been trying to clarify, or at least distinguish, the difference between friends and publishers,” Spiegel said in November. Kylie Jenner, one of the first tranche of celebrities whose fame grew primarily on Snapchat over other social media firms, shared her own disappointment with the app on Twitter: “sooo does anyone else not open Snapchat anymore? They’re not your friend.’ So for us, even some of the frustrations we’re seeing really validate those changes.

Source: The Guardian February 22, 2018 12:22 UTC