Some 100 jobs have been lost in Limerick after Vodafone decided to take its technical support services in-house. Arise initially said that about 40 jobs would be lost following the decision by Vodafone not to renew its contract after 10 years. A spokeswoman for Vodafone confirmed it had recently taken customer care functions in-house. Business models review“At Vodafone Ireland, we continuously review our business models and processes. “This move will ensure that we can build towards a converged journey for our customers through all aspects of our support services,” she said.

Source: The Irish Times June 18, 2020 16:26 UTC