As the Canadian economy continues to adapt to the reality of the COVID-19 pandemic, some restaurants in Toronto are saying goodbye to a service industry staple: tipping. In his view, tipping inequity is one of the major roadblocks that stands in the way of creating a more equitable restaurant industry. COVID-19 has changed the restaurant industry and now some establishments think it's time to implement a hospitality fee to do away with the practice of tipping. (Colin Butler/CBC)James Rilett, vice-president of the industry group Restaurants Canada, said he believes ending tipping would not go over well with customers. Although aware of the arguments against the hospitality fee model, Donovan said the move is a sacrifice on the part of the employee and the business.

Source: CBC News August 13, 2020 19:07 UTC