The process took eight hours and 17 minutes last year while it was 11 hours and 28 minutes in 2018Sonali Bank Limited, powered by Sonali Intellect Limited, has achieved a new milestone by closing its year-end process in eight hours. The process took eight hours and 17 minutes last year while it was 11 hours and 28 minutes in 2018, they said in a press release. At present, Sonali Intellect is now handling a total of 20,891,593 customers with 19,273,607 accounts at the bank, according to the statement. This technology transformation initiative has equipped Sonali Bank to compete directly with Private Commercial Banks while also providing efficient services to its existing customers. Md Ataur Rahman Prodhan, CEO & managing director, Sonali Bank Limited said: “Intellect's CBS implementation helped us achieve our twin targets of enhancing enterprise efficiency and customer experience.

Source: Dhaka Tribune September 27, 2020 14:03 UTC