Thousands of calls from abuse survivors are being missed due to the restricted hours of a counselling phoneline. Thousands of calls from abuse survivors are being missed due to the restricted hours of a counselling phoneline. Telephone counselling service to open every day over ChristmasOne third of calls to Connect counselling have been received outside of service hours this year, with overall calls to reach almost 8,000. The organisation says its annual figures highlight an ongoing demand for the Connect service and need for longer opening hours. From Northern Ireland and the UK people can call 00 800 477 477 77.

Source: Irish Independent December 15, 2019 11:26 UTC