Thai Immigration Bureau dismisses complaintsThe Immigration Bureau (IB) has dismissed viral complaints about long queues at Suvarnabhumi International Airport, saying officers clear passengers within 30 minutes, even during peak holiday traffic. A Japanese tourist complained on socal media about long queues at immigration arrival counters, with a sarcastic caption describing the experience as "amazing". The post sparked widespread criticism of Bangkok airport immigration services. From 10am to 5pm, inbound passenger numbers never fell below 4,000 per hour, with more than 85,000 passengers passing through Suvarnabhumi International Airport during the day. In practice, passenger congestion occurs only at certain peak times, and Suvarnabhumi Immigration generally processes arrivals within 30 minutes, the official added.

Source: Bangkok Post January 02, 2026 08:48 UTC