But nailing a genuine “I’m sorry” is often anything but easy. There are numerous ways to veer off course, drag in unnecessary issues, or signal you don’t really mean what you’re saying. In fact, using two little words – “if” or “but” – in your apology could end up completely negating it. This is just one of the ways we – Raj Punjabi and Noah Michelson, co-hosts of HuffPost’s Am I Doing It Wrong? podcast – discovered apologies can go very wrong when we recently chatted with HuffPost senior reporter Kelsey Borresen.

Source: Huffington Post October 26, 2023 14:01 UTC