Airline service is improving. The annual Middle Seat scorecard of U.S. airline performance, which ranks carriers on seven different measures important to travelers, shows 7% fewer flights arrived late in 2016, fewer bags were lost per passenger and fewer complaints were registered with the Transportation Department. The number of canceled flights plunged 21% even with major system failures at Delta and Southwest last...
Source: Wall Street Journal January 11, 2017 15:42 UTC