Leslie Stretch had been President and CEO of Medallia for 23 months when I caught up with him for this interview. Leslie Stretch, President and CEO, Medallia: Traditionally, yes. The Medallia mission now is about getting clients to understand the incredible value of feedback information. And I say feedback information rather than survey data, because, as you know, survey data is a very small part of the spectrum now. Because customers and potential customers and frustrated customers begin to think, Wait a minute.

Source: Forbes August 23, 2020 19:30 UTC