When Mills Menser took over his family's successful jewelry company, Buchroeders, he wasn't interested in running just another jewelry sales business. So much so that ending up in the jewelry business was initially more about maximizing an opportunity than the love of the industry. Wanting to keep the retail division, Buchroeders, separate from Diamond Banc, Mesner opened the first Diamond Banc branch in 2008 in a small office a couple of blocks from the retail store. Menser says that for a successful family business transition to occur, the new family member at the helm must possess the same or greater passion, ability and drive than their predecessor. “Customers cast votes with dollars, and few care today if the business they engage with is family owned,” he says.

Source: Forbes March 14, 2019 10:41 UTC