Resourceful leaders stop at nothing to get what they want; they either find a way or make one. Resourceful leaders can always get any resource they need by making use of the available ones. However, while many companies posted losses or a huge slide in profit, a number of companies ended the financial year on a strong note. One other thing that should be of great concern to companies is customer service. Customer service is the process of ensuring customer satisfaction with a product or service.

Source: Nigerian Tribune April 18, 2022 07:01 UTC