Throughout tumultuous 2020, newsfeeds everywhere were peppered with stories of store closures and bankruptcies in the retail space. Deloitte recently interviewed 50 retail executives and 15 of our own retail subject-matter specialists to get their insights on what the retail industry may look like in a world forever reshaped by this pandemic. But across the industry, the retail executives see four priorities that leaders will likely focus on and where key investments will take place. Realign cost structureThe executives Deloitte spoke with agree that although this has been a difficult period for the retail industry, it has also given leaders a once-in-a-lifetime opportunity to rebalance cost structure. The way the pandemic normalized remote work can also allow retailers to rethink how they attract and retain talent.

Source: Manila Times June 13, 2021 16:30 UTC