But many analysts say that is not the point. Even if Epstein is wrong about the impact of Google’s searches, the real issue, they say, is how little people know about the ways that the company’s algorithms manipulate what users see. Google engineers design their algorithms for a host of reasons — mostly related to boosting profits — and users just accept the top links as the most trustworthy and authoritative information on a topic.
Source: Los Angeles Times March 22, 2019 09:56 UTC